The Haseko Group has established these Haseko Group Social Media Guidelines regarding the use of social media, setting forth the fundamental principles that persons conducting Group operations must comply with.

Use of Social Media

We shall comply with laws and regulations (laws, ordinances, administrative guidance, other social rules such as customary practices, and internal rules such as the Haseko Group Code of Conduct and other company rules) and shall endeavor to engage in good-faith and fair communication as a responsible member of society based on an awareness of the impact that the dissemination of information by individuals has on society.
In addition, we shall comply with the following matters when using social media.

  1. 1.We shall not engage in slander or defamation that harms the honor or other rights of third parties, disseminate information that violates public order and morals, or disseminate information contrary to social norms (such as discriminatory statements).
  2. 2.We shall disseminate information and respond responsibly and take care to avoid misunderstanding.
  3. 3.We shall give due consideration to the privacy of others.
  4. 4.We shall not disseminate information that violates confidentiality obligations or the prohibition of conduct that harms reputation.
  5. 5.When responding to the statements of others, we shall always maintain an attitude of active listening and shall endeavor to respond calmly at all times.
  6. 6.We shall refrain from spreading false information or rumors and shall refrain from provoking disputes.
  7. 7.Regarding social media buttons (such as “Like” buttons), we shall be aware that pressing them may result in unintended dissemination of information and shall pay careful attention to the behavior of such buttons.
  8. 8.If incorrect information or information that may cause misunderstanding is disseminated, we shall correct it as soon as it is noticed.

Definition of Social Media

Social media refers to media that uses the Internet and web technologies to enable an unspecified large number of users to communicate with one another based on the postings of individual users.
Main social media tools: Blogs, social networking services (Twitter, Facebook, LINE, etc.), social bookmarks, online encyclopedias, review sites, FAQ sites, video posting and sharing sites (such as YouTube and Niconico video), image posting and sharing sites, bulletin boards, etc.

Disclaimers

  • Note that information posted on social media by individuals engaged in work for the Haseko Group does not necessarily represent the official statements or opinions of the Haseko Group. The official statements and opinions of the Haseko Group are posted on the HASEKO Corporation official website and in press releases and other such documents.
  • Information posted on social media is current as of the time it is posted and is subject to change.
  • The Haseko Group shall not bear any liability whatsoever for any damage incurred by customers arising from their use of social media or as a result of being unable to use social media for any reason.

April 1, 2014